Another customer received poor service and ' sub standard goods '

I was called out this week to look at a computer system which had started to stop loading windows and it would ' freeze ' at various times when it was running.

The pc had been ordered ' new ' from a local company without a budget set.
The system was only two years old but the hard drive seemed like it did not belong in the system and I put this down as the cause of the problem. After opening the box up I discovered they had fitted a 2nd hand hard drive made in 2003. I pointed this out to my customer who was shocked as they had asked for a complete new build.

So they have paid for a new system but one of the critical part's was not supplied new.

The hard drive is now being replaced with a new drive which will speed everything along and match the system.

How many other examples of poor work will I come across in the world of I.T. ?

Before you opt for a new system or laptop with another company, please give me a call, you will be surprised.

Neil Bevis