Thank you to everyone who believed me when I said that Windows 8 is fast and fantastic and would be an easy move to make if it was all done by myself. With lots of old and new customers now moved to Windows 8 and all of them very happy there really is not a better time to change. I am almost booked up for Feb and March 2014 for the end of Windows XP so please keep this in mind if you are thinking ahead.
Virus updates
Virus issues this month have dropped by nearly 50% making it one of the cleanest months in the last two years. This is due to a number of factors.
1 : People are becoming more aware of the dangers of opening email's.
2 : MSE security has had a recent upgrade making it better than ever.
3 : Windows 8 with IE 10 tightens up the internet browsing window.
Broadband issues
This month has become the worst month for slow broadband speeds in and around Hadleigh. I have had more calls than ever with people changing providers and it not going smoothly, please make sure you keep every email that you are sent from both parties so you have a record.
There is also a number of problems where the customer is receiving broadband and the hub show's all the lights correctly but the broadband is slow. in 99% of cases the problem has been at the exchange and your provider needs to attend to this asap.
Thank you for reading and I hope my updates are of some interest.
Neil
