A
belated Happy new year to all of you, let’s hope it’s a happy & healthy
one.
Security
As you know
just from watching the news, listening to the radio or reading a paper security
is paramount to being safe online. If you are running anything less than
Windows 10 now is the time to upgrade. All the security is being placed into
Windows 10 and I now remove less problems than ever due to Windows 10 and everything that works within it. I maybe able
to upgrade your older computer to Windows 10, if in doubt please call me.
It is also important
that your device is running the latest update. If it is failing to update to
the latest version it may need looking at to achieve this.
Ensure you have
a green tick in Windows defender, and should you be running any other protection
make sure it is up to date as it will be useless is it’s not.
The phone calls
Should you be
unlucky enough to have a phone call from anyone portraying to be from Microsoft,
Apple, BT, Talk Talk, Plus net, Sky or ANY other provider saying they.
·
Owe
you money due to a bad service
·
You
have issues with your computer
·
Your
email service is ending
·
Your
bank card has been cloned
·
You
have a virus
Or ANY other
discussion, it will be a SCAM. No matter how real these people sound it is a
SCAM, please do not give them any information in any way.
Don’t feel you are being rude by hanging up on them.
Don’t feel you are being rude by hanging up on them.
Backing up
The phrase ‘backing
up’ can bring dread and fear in to people minds, but it shouldn’t, and it
should be part of the routine of computer ownership if you value your information.
I now offer backing up as an individual call out complete with a back up device
to get you started and hopefully for you to continue.
Your backing up
is important due to potential problems below and many more
·
A
power cut can destroy your data
·
A
power surge can destroy your data
·
A split
cut of coffee or alike can destroy your data
·
A
dropped laptop can destroy your data
·
A failed
hard drive can destroy your data
·
A
virus can destroy your data
For those of
you lucky enough to have a SSD in your computer you will no doubt be enjoying
the amazing speed these deliver. However, backing up is even more important
than a standard drive as with a SSD it will either work or it won’t, there is
no time for retrieval.
What happens
to my data within your office
Unless told
otherwise I assume that you have no data backup. Your data is double backed up into
two different systems here in my office. In case of any failure I can always
get to one. Your data is then shredded 9 times and free space placed where it
was. So, if you want a back up done when I have your computer it’s the best
time to ask me.
My availability
and Office details.
I have two
available numbers, both of which lead to the same destination so please only
leave one message on one number and please remember to leave your name and
contact number even if I dealt with you before.
I am usually
out seeing clients during the day and when I am with them my phone is off or on
silent. I will attempt to reply in between calls or when I return to my office.
A txt or an
email is always a good way to get hold of me as well but please note, I do not
diagnose computer problems via email or txt messages, but you can book
appointments this way.
My office is
being updated with even more security for everyone’s benefit. It is soon to
have a complete new camera system complete with Audio and High Def cameras, all
with motion sensors. It means all my work will be recorded even more in depth than
before. This offers a new level of protection for everyone.
I have no set office
hours and try to work around you. Late nights and obscure times are of no problem,
but these must be arranged with myself first.
I run an
appointment system which can be as close as 9 people collecting or dropping off
within a few hours, if you are late it does affect everyone that day and if you
arrive and someone is already in my office can I please ask you to wait outside until I have finished, I will know you have arrived.
Parking outside can be an issue, where possible I will be parked out of the way and you
can park direct outside. However this is not always possible so please be mindful where you park with regards to other driveways etc.
Look forward to
seeing you and I hope you enjoy what the world of computers has to offer, it
really is amazing……
Neil
