We purchased a laptop from Neil a few years ago and received
a superb service, so I knew he was the man for the job when my son asked for a
Desktop PC. Neil explained all we needed to know and gave some excellent
advice and tips. Within 10 days our sons PC was up and running, Neil
built the PC and then installed at a time that suited us, fantastic
service. Will most definitely recommend Home Computer Services to family
and friends.
Rachael @ Hadleigh
As
a retired couple and I being registered severely sight impaired, the computer
has never been used with great confidence. But Neil has brought to us that
self-assurance and level-headedness required to cope with the IT world of
today. Making changes and up-dates over the years to accommodate my
deteriorating sight has been carried out with an expertise which has been so
appreciated. Neil’s confidence, patience and understanding are the most
valuable items users of Home Computer Services are buying. The technical
knowhow is pretty good too!!
Peter and Susan @ Hadleigh
I certainly have ‘Feedback’ for Home Computer Services.
When my old PC (Fujitsu-Siemens) gave up the ghost a couple
of years or so ago, Neil explained the situation to me and made the decision
that as I was at that time on Windows XP and that was being wound down it would
make more sense to switch to another supplier and he set me up on Windows 7.
This coincided with a free offer from TalkTalk for new ‘wireless’
equipment and Neil went about getting everything set up and running through the
various changes that I would come across. Even with my limited knowledge of
Computers, I have always found that he is available, always calls back, charges
reasonable prices and has a vast knowledge that most people would envy. He is always
available for good advice. I have had no hesitation in referring him to my
friends and family.
I should have
started with the message that Neil Built my new PC from scratch and I am extremely
grateful.A very, very satisfied Customer.
Keith @ Hadleigh
Dear Neil
Prompt
attention to all email queries. Replies generally within 24 Hours.” Terry W @ Hadleigh
Neil is everything you could want in the computer
engineer. He is prompt in responding and
always punctual. Apart from his obvious
skills in identifying and resolving problems he is also keen to ensure
excellent customer service. Neil is a
really good guy to have around with his constant smile and reassuring manner no
problem is to big or too small for him to solve. Why would you turn to anyone else for
help? He is number one in my book!
Anita @ Hadleigh
AN EXCELLENT
COMPUTER SERVICE
I first met Neil, through his advertisement in The Hadleigh
News, early 2011.
I was having trouble with my Dell desk top, using the old
Windows xp version.Neil sorted the problems out, within the hour, at a very reasonable rate.
Then at the end of 2011, I wanted to buy a laptop for my Wife, I asked Neil’s advice and suggested the 15 ½” Fujitsu. All setup with software, Windows 7 and installed, in our house, to link with shared printers, documents, pictures etc on my desk top. All at a most reasonable price.
In April 2013, the old Dell desk top with Windows xp, became unstable and as xp will not be supported by Windows in 2014, together with that fact that Neil advised at the time, it will also be vulnerable to virus attack ( as all the media started to report in the spring of 2014, a year later!) . The Dell was fourteen years old!
It had to be replaced, I shopped around, asking advice of family and friends. Then, asked Neil who proposed a new build, to my requirements, set up, installed at home, linked to my Wife’s laptop. Including taking all my files from the old desktop and installing on the new, together with all existing software for camera, printers etc and new software and Windows 7. The price, as always very reasonable. At the end of the home setup, Neil demonstrated the removal of all files from the old Dell and the Billy Whiz stick he used, for the transfer.
A very excellent service, that I have no hesitation in recommending to family, friends or anyone who reads Neil’s blog.
Neil also provides an excellent reliable email and telephone service, to discuss any issues you may have.
Finally, on his blog yesterday was an excellent piece on what to do about the latest virus threat “GAME OVER ZEUS” , that was reported in the media 3rd June 2014 but as usual no solution from the media, just alarm !!, not so from Neil, who circulates to his clients a very useful “things to do”.
If not already done so, give Neil a try, you will not be disappointed.
Regards,
8 Sheds Sunny Suffolk,
Once again, thank you to everyone for helping me grow my business and for all the tea and cakes I kindly get given!
Neil
