Tuesday, 24 December 2013

Happy Christmas and fantastic new year

Thank you to all my customers new and old that have continued to support myself over the past year. A massive amount of recommendations have been passed on so I hope that I am getting it right most of the time.

If you are having a new computer over the Christmas and are concerned over the security package then please give me a call in the new year and I will be happy to advise.


So, to round the Year off here are some interesting fact's about my company and lots of things you may not realise.

  • I deal with as many as 24 appointment's out every week
  • I have on average 6 - 18 pc's and laptops dropped off every week
  • The average repair ( Service time ) for a pc or laptop is approx. 5 hours
  • Every computer runs for at least 3 hours after the repair to ensure it is correct
  • Your data is backed up before anything is done on your computer ( Where possible )
  • Your data is then double backed up and checked for virus's
  • You are on 6 cctv camera's and 2 audio points when you come to my office
  • All phone call's are recorded for your protection and mine
  • 99% of all emails and voice mails are responded to on the same day
  • I often work until 2am in the morning to complete work for the next day
  • I have people drop off computers as late as midnight and often have early collections
  • The oldest pc I have had in this year was from 1996 and it worked
  • I am a collector of computers and video consoles and it is still one of my passions
  • 50% of all broken laptops that come here have been stood on ( usually by teenagers ). 30% has had a liquid spilt in the machine and the rest has overheated due to being used on a bed or sofa etc.
  • Virus's are usually caused by the following and in order of % - Adult web sites, illegal film downloads, illegal music downloads, opening of email's, letting a friend on your pc, borrowing a friends flash drive with illegal content on it and finally only about 1% of virus's actually come into your machine with no real invitation.
  • I use the same virus programme as I recommend ( MSE )
  • I use the windows firewall as standard
  • I do not use anything different to what I recommend in anyway
  • The most machines and laptops I have had running and repairing at any one time this year was in September and it was a staggering number of 5 desktops and 6 laptops ( It's only me remember !)
  • I have found 2 dead mice in pc's this year
  • I have to wear a mask when cleaning the inside of pc towers due to dead skin and hair
  • And finally there is rarely such a thing as a 5 minute job in the world of computers.



Thank you for reading and I hope this gives you a slightly better insight into the workings of my company.

Merry Christmas !!