Remote access work and why I do not offer it.

Remote access is where I can take over your pc from my work station. Allowing me to possibly repair problems with your pc. I am often asked if I offer this service and my answer is a simple 'no', but with good reasons.

• My business has been built on face to face work offering a personal service.
• Most of the time your computer will have to many errors to repair.
• It will need various amount of ' restarts ' for the problem to be resolved.
• I believe that if you are paying for a service then you should be able to be with the person that is doing the work for you and ask any questions you may have.
• The charge would be the same if I was working remotely or in your house.

If you are offered remote support by a company you should ask yourself, can they really repair the problem in this way.

Thank you reading.

Neil Bevis